Privacy Policy Last Updated: April 15, 2026

1. Introduction This Privacy Policy governs the collection, use, and disclosure of information by Co-op Business Club LLC ("Company", "we", "us", or "our") operating the Help Me Marvin service ("Service") available at HelpMeMarvin.com and through our AI voice and chat systems.

By using the Service, you consent to the practices described in this Policy. If you do not agree, please do not use the Service.

2. Information We Collect

Personal Information:

Contact details (name, phone number, email address, business name)

Call recordings and transcripts (where legally permitted)

Calendar data and appointment information

Payment information (processed securely via Stripe)

Communication history with Marvin

Business Information:

Business address, services offered, pricing, operating hours

Customer interaction data and lead information

Advertising campaign performance data

Automatically Collected Information:

IP address, device information, browser type

Usage data and interaction analytics

Cookies and similar tracking technologies

3. How We Use Your Information

Provide, maintain, and improve the AI Concierge Service

Process payments and manage subscriptions

Communicate with you regarding your account and service

Train and improve our AI models (anonymized where possible)

Detect, prevent, and address technical issues or abuse

Comply with legal obligations and enforce our Terms

4. Legal Basis for Processing (for users in certain jurisdictions) We process your data based on contractual necessity, legitimate business interests, legal obligations, and consent where required.

5. Data Sharing and Disclosure We do not sell personal data. We may share information with:

Service providers (GoHighLevel, voice AI providers, payment processors, hosting services)

Professional advisors (lawyers, accountants)

Law enforcement or regulators when required by law

In the event of a business transfer (merger, acquisition, etc.)

6. Data Retention We retain data for as long as necessary to provide the Service, fulfill legal obligations, or resolve disputes. Call recordings are typically retained for 90 days unless otherwise requested.

7. Your Rights Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data. To exercise these rights, contact us at [your email].

8. Security We implement reasonable administrative, technical, and physical safeguards. However, no system is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers Your data may be transferred to and processed in the United States and other countries.

10. Changes to this Policy We may update this Policy from time to time. Continued use of the Service after changes constitutes acceptance of the new Policy.

Contact Us Co-op Business Club LLC Email: